Outsourcing
Recruitment process outsourcing is the transfer of recruitment activities to the provider in full or partly (in certain areas, categories of positions, stages of the selection process).
Outsourcing of HR Functions is the transfer of the administration and operating management of human resources function, calculation and payment of salaries, as well as the management of the client’s infrastructure.
The secret buyer (mystery shopping) service is an audit of customer service standards in the process of purchasing a product or a service. It includes quality control of the work of staff on service points, and reporting to the customer.
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